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Empolis

Digitalisierung erfolgreich gestalten

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    • Product Catalogs
    • Product Configurators
    • Product Recommendation
    • Customer Assistance
    • Smart Products
    • Individualized Product Information
    • Interactive Manuals
    • Technical Documentation/Intelligent Information
  • Features
    • Component Content Management
    • Content Delivery
    • Metadata Hub
    • Product Knowledge
    • Knowledge Graph
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CUSTOMER ASSISTANCE

Anytime and Anywhere

Nowadays, the complexity of new products, technologies, and features overwhelms traditional communication channels and customers. In many cases, customers are not even aware of new product features and innovations – often due to a lack of information and assistance. With Empolis Content Express®, companies can seize the opportunity to make their products more digital in all areas of life and support customers before, during, and after using the products.

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Situational, Predictive, Educating

With Empolis Content Express®, companies can take advantage of all sorts of opportunities to turn customers into true fans: anticipating what might be helpful for them; providing the right information in every situation; or even training customers whenever they ask for additional insights.

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Omni-channel

If, for example, a sensor recognizes that your product can be used more efficiently, Empolis Content Express® not only generates the right recommendations to avoid incorrect operation, but also actively encourages the use of previously untapped product properties.

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Predictive Recommendations

If e.g. a sensor recognizes, that your product can be used more efficiently: the right recommendations are generated to avoid incorrect operation on the one hand, and actively encourage the use of previously unused product properties on the other hand.

 

EMPOLIS CONTENT EXPRESS®

DO YOU HAVE ANY QUESTIONS?

Feel free to contact us directly.

E-Mail: content-express@empolis.com

ARRANGE YOUR FIRST MEETING

A Proalpha Group Company

 

website by

Empolis Information Management GmbH
Europaallee 10
67657 Kaiserslautern
Germany

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Solutions

  • Product Catalogs
  • Product Configurators
  • Product Recommendation
  • Customer Assistance
  • Smart Products
  • Individualized Product Information
  • Interactive Manuals
  • Technical Documentation/Intelligent Information

Features

  • Component Content Management
  • Knowledge Graph
  • Content Delivery
  • Metadata Hub
  • Product Knowledge

Legal Information

  • Terms & Conditions
  • Legal Disclosure
  • Privacy Policy
  • Whistleblower system

Empolis is:

Security is important for us

Accredited according to:
– ISO 27001:2017
– ISO 27017:2021
– ISO 27018:2017
– ISO 14001:2015
– ISO 9001:2015

We also participate in TISAX.

Software security tested by datenschutz cert GmbH.

© 2024 Empolis Gruppe – DECIDE. RIGHT. NOW.

By Empolis
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